The customer portal is a web-based platform that our customers use for various purposes:
- Maintain client and adapter authentication credentials: The customer portal provides users with the ability to manage the authentication credentials for clients and adapters used in the system.
- Submitting support cases: Customers can use the customer portal to submit support tickets and receive help or assistance from the support team.
- Enable/disable components: The platform allows users to enable or disable various components as needed or preferred.
- Run tests of the components: Customers can run tests on the components of the system using the customer portal to ensure that they work as expected.
- View logs: The customer portal provides access to logs and logs generated by the system, allowing users to analyze and monitor the system's activities.
The customer portal is available in both beta and production environments, with the following URLs:
- Beta environment: https://kunde-beta.felleskomponent.no
- Production environment: https://kunde.felleskomponent.no
Target group:
The target group includes organizations and companies that use our services.
Benefits:
- Easy maintenance of client and adapter authentication information without the need for developer expertise.
- Ability to submit support cases directly via the customer portal for fast assistance.
- Flexible activation/deactivation of components as needed.
- Ability to test components to ensure optimal performance.
- Access to logs and log files to monitor and troubleshoot system activities.
How to book the service?
Most county councils currently use the service, but there may be cases where other organizations need to set up a separate legal entity in the Customer Portal. This must be clarified before ordering is initiated.
How to order the service, please follow these steps:
- Contact Vigo IKS to start the dialog about setup and commissioning of the product/service.